Ying Yang Gear

Tao Ex Machina

The Way from a machine

Project blog by Tim Heath

Let us think the unthinkable, let us do the undoable,
let us prepare to grapple with the ineffable itself
and see if we may not eff it after all -Douglas Adams

About Me

I am Tim

A hacker, maker, tinkerer who is almost constantly fascinated by the world around me. I have aspirations to be an engineer, teacher, inventor, and all-around cyberpunk wizard.

Born and raised in NH. Did all of my schooling at Franklin Public Schools, and participated in a large list of extracuriculars and clubs. Boy Scouts, Grange, Little Leauge, rec-center basket ball, Archery, Odysey of the Mind, Destination Imagination, Student Leadership, Drama, and Chorus.

Education and Certification

L2: cPanel Professional Certification: Technical

2015 - university.cpanel.net

Associate of Applied Science

2009-2013 - Attended Calhoun Community College, Huntsville, AL

Digium Certified Asterisk Profesional (dCAP)

2010 - Huntsvile, AL

Computer Service and Repair

2001 - Huot Technical Center, Laconia, NH

Work History

Systems Administrator

January 2016-Present
Simple Helix, Huntsville, AL
Troubleshooting GNU/Linux based web hosting.
Build and deploy server products from HP blades as well as VMWare, Citrix Xen, and Proxmox KVM virtual servers.
Help manage internal monitoring, deployment, IPAM, and DCIM software
Racking enterprise server equipment (HP/Juniper) in a Teir III datacenter

Programmer Technician

April 1015-July 2015
National Scale Mesurment Speciallists, Huntsville, AL
Assist update and test software for in-house and customer facing projects in C++ and the QT framework.

Technical Support Technician

July 2014-January 2016
Simple Helix, Huntsville, AL
Troubleshooting GNU/Linux based web hosting. Answering customer questions and concerns regarding products

Logistics Technical Specialist

April 2014-July 2014
Digium Inc. Huntsville, AL
Perform failure analysis on returned items including: phones, gateways, PC cards, and servers. Flag repeat issues to investigate possible quality assurance or hardware design issues.

Warehouse Technician

January 2014-April 2014
Wide Open West, Huntsville, AL
Update firmware on digital transport adapters (DTA). Planned and documented DTA equipment testing procedures. Assists with additional warehouse operations as needed

Technical Support Technician

March 2010-June 2013
Digium Inc. Huntsville, AL
Providing technical assistance to Digium customers over phone and email. Maintaining Asterisk and Switchvox communication systems. Troubleshooting VoIP, PRI, and analog telephony connections.

Pharmacy Technician

May 2008-July 2009
Sunscript, Huntsville, AL
Filling prescriptions. Sorting/counting pills. Preparation, printing, and sorting of delivery totes and manifests.

Computer Consultant and Repair Tech

September 2006-January 2007
Franklin Career Academy, Franklin NH
Maintenance and repairs on school computers, server, and networks (wired and wireless) As well as troubleshooting school software and NWEA testing programs.

Delivery Driver

June 2005-December 2007
NeighborCare, Pembroke NH
Preparation, printing, and sorting of delivery manifests as well as the subsequent delivery of pharmaceuticals and med-supplies.

Freelance Computer Repair

July 2002-2008
Built, setup, and repaired home computers and networks.

Technology Coordinator's Assistant

May 2002-June2002
Franklin School District, Franklin NH
Clean and repair computers and computer labs in preparation for the next school year.

Warehouse and Service Technician

June 2000-August 2001
NeighborCare, Pembroke NH
Order picking, shipping and recieivng, Servicing of home medical equipment for rentals.